Privacy policy

Last updated: 24 October 2026

This policy explains what personal data ncyprus.com.tr (“ncyprus”, “we”) collects, why, who receives it and how long we keep it. We have written it in plain language. If something is unclear, write to us at info@ncyprus.com.tr.

1. Who we are

ncyprus is a catalogue of property for sale in Northern Cyprus. We publish listings with the prices and payment plans the developers publish, answer buyers’ questions, and put buyers in touch with a property specialist: a member of our team or a partner estate agency that works in the area you are interested in.

We are the controller of the personal data described here. Contact: info@ncyprus.com.tr.

2. What we collect and why

When you send an enquiry

This covers the enquiry forms, the “Find my match” questionnaire and the contact form in the advisor chat. We collect:

• your name, phone number and/or e-mail address, and how you prefer to be contacted (WhatsApp, Telegram, phone call or e-mail);
• what you tell us about what you are looking for: areas, property type, bedrooms, budget, timing, your message;
• the page you sent it from, the language of the page, the date and time;
• your IP address, to protect the forms from spam and abuse;
• a record that you ticked the consent box.

We use this to answer your request and to find property that fits it. To do that we may pass your enquiry to one partner estate agency that works in the area you asked about. You agree to this when you tick the box on the form. Legal basis: steps taken at your request before a possible contract, and your consent for passing it to a partner agency.

When you use the advisor chat

The advisor chat on our pages is an automated assistant, not a person. It answers from our catalogue. The messages you type are sent to an AI model to produce the answers (see “Who receives your data” below). Please do not type passport numbers, bank details or other sensitive information into the chat.

We keep chat conversations to check the quality of answers and to improve the assistant. If you leave your contact details in the chat, the conversation is attached to your enquiry so the specialist does not ask you the same questions twice. Legal basis: our legitimate interest in answering visitors and improving the service; for the enquiry itself, as above.

New-listing alerts

If you ask us to e-mail you new listings, we store your e-mail address, the filters you chose (area, property type, price limit), the language of the page, when you subscribed and confirmed, when we last wrote to you, and a record of your consent. Your IP address is kept only as a one-way code, to limit repeated sign-ups. Nothing is sent until you click the link in our confirmation e-mail. Every alert e-mail has a link that unsubscribes you in one click, without logging in. We use your address only for these alerts. Legal basis: your consent.

Your shortlist

The homes you save with the heart are kept only in your browser (local storage); we do not receive the list. If you ask us to e-mail it to you, we use your address only to send that one message and do not keep it. If you ask a specialist about your shortlist, the list becomes part of your enquiry and is handled as described above.

Analytics (only with your permission)

If you allow analytics cookies, we use Google Analytics to see which pages and searches help buyers, so we can improve the site. Google Analytics receives information about the pages you view, your device and browser, your approximate location (country or city, derived from your IP address) and the website that referred you. We also keep two things of our own:

• a cookie recording how you first found us (landing page, referring website, campaign tags), so that if you later send an enquiry we know which channel worked;
• a short log of the pages you viewed during the visit, kept in your browser for that session only. If you send an enquiry, it is attached to the enquiry and an AI service writes a short summary of which properties you looked at, so the specialist can prepare.

We do not use analytics data for advertising. Legal basis: your consent, which you can withdraw at any time in “Cookie settings” at the bottom of every page.

Advertising (only with your permission)

If you allow advertising cookies, Google Ads and similar platforms may measure which of our ads lead to enquiries and may show our ads to people who have visited the site before. Legal basis: your consent.

Until you choose, analytics and advertising are off. We use Google Consent Mode: in that state Google’s tags do not set cookies and send only limited, cookieless signals.

Security and server logs

Our hosting server records each request (IP address, browser, page requested, time) to keep the site working and to detect attacks. These logs are deleted after 7 days. Cloudflare, which protects the site, may run a short browser check on suspicious traffic. Legal basis: our legitimate interest in keeping the site secure.

3. Who receives your data

We do not sell personal data. We share it only with:

• A partner estate agency handling your request, if you agreed to it on the form. The agency receives your name, contact details and what you are looking for. From then on it is responsible for how it uses your data in its own dealings with you.
• Service providers who process data for us under their terms of service:
  • Contabo GmbH (Germany): the server the site runs on;
  • Cloudflare, Inc.: content delivery and protection against attacks;
  • Google LLC / Google Ireland: Google Analytics and Google Tag Manager (with your permission), Google Ads (with your permission), and Gmail, which we use to send and receive e-mail about enquiries;
  • OpenRouter, Inc., which routes requests to the AI model provider Anthropic PBC: the advisor chat, and the short summaries attached to enquiries.
• Authorities, if the law requires it.

4. Transfers outside your country

Some of these providers are based in the United States or process data there. Where data leaves the European Economic Area or the United Kingdom, we rely on the safeguards the provider offers, such as the EU Standard Contractual Clauses or the EU–US Data Privacy Framework.

5. How long we keep it

• Enquiries: while we may still help you find or buy a property, and up to 5 years after our last contact, so that we can show what was agreed with you and with the partner agency we introduced you to. After that, or earlier if you ask us, we delete it. If you buy a property through us, we keep what the law requires for as long as it requires.
• Chat conversations not attached to an enquiry: 12 months.
• New-listing alerts: while you are subscribed; deleted 30 days after you unsubscribe. A sign-up that is never confirmed is deleted after 30 days.
• Google Analytics data: no longer than 14 months.
• Server logs: 7 days.
• Cookies: see our cookie policy.

You can ask us to delete your data earlier (see below).

6. Your rights

You can ask us to:

• tell you what data we hold about you and give you a copy;
• correct it;
• delete it;
• stop or limit using it, or object to how we use it;
• give it to you in a format you can pass to someone else.

Where we rely on your consent, you can withdraw it at any time. That does not affect what was done before. For cookies, use “Cookie settings” at the bottom of any page. For anything else, write to info@ncyprus.com.tr. We answer within one month. If your enquiry was passed to a partner agency, we will forward your request to them as well.

If you think we have handled your data wrongly, you can complain to the data protection authority in the country where you live or work.

7. Children

The site is meant for adults buying property. We do not knowingly collect data from anyone under 18.

8. Changes to this policy

When we change how we handle data, we update this page and the date at the top.